STIR/SHAKEN is a technology framework put in place to decrease the number of fraudulent robocalls and caller ID spoofing on public communication networks. In the following guide, we highlight 7 of the key items about STIR/SHAKEN that businesses should know. He breaks down everything businesses need to know about STIR/SHAKEN. Our conversation is focused on the STIR/SHAKEN framework and his participation in the 2021 STIR/SHAKEN Virtual Summit. In our most recent podcast, we sit down with our very own Calvin Ellison, Systems Architect of VOXOX to talk about the ongoing implementation of solutions to combat fraud. And lucky for us, we have a few of those geniuses working here at VOXOX. Luckily, the world is full of geniuses ready and able to develop solutions for challenges like these. Activity like this has led to malicious identity theft, cyber crimes, and financial loss. Illegitimate callers might impersonate the IRS to steal a tax refund or pose as the local power company to trick someone into paying a pretend overdue bill. They’ll often change the area code to match that of the person they’re calling in an attempt to increase the likeliness of them answering. Simply put, criminals and corrupt fraudsters will falsify or “spoof” the caller ID number of their outbound phone call to deceive the party on the receiving end. Robocalling and phone number spoofing are some of the many ways fraudulent activity rears its ugly head these days – especially for VoIP systems. As we all know, it requires continuous effort to stay “in the know” about all of the new ways we must work to protect consumers and our businesses. In this guide, we bring together the key highlights about STIR/SHAKEN protocols and why it is so important today.įraudulent activity is a harsh reality of our rapidly advancing telecom industry. With an overwhelming feature set, VoxOx continues an uphill climb against better-known competitors or those who focus on a single feature, but it's hard to ignore the appeal of what's offered.Learn about STIR/SHAKEN technology standards and compliance from Calvin Ellison, Systemics Architect of VOXOX. Using VoxOx's phone features requires points, and users are given 120 points/minutes to get started. Some you need to go to different parts of the program, such as altering IM fonts. One drawback is that while many options are available from the Settings menu, not all of them are. The interface has received an overhaul, and in general it's better. You can also transfer a live call from a landline to a mobile number and not lose the call. You can record calls as they occur, or listen to messages as they're being recorded. You can redirect calls based on which number you want to be reached at first, and by who's calling you. The Personal Assistant is the big new feature in this version, and for users who need to manage multiple phone numbers, it's a killer. The call quality on the Callback feature, where you initiate a long-distance or international phone call from your computer or SMS, was clear and crisp. There's mobile access, too, for those who use a mobile browser, iPhone, or WAP. This is different from the direct support of most IM clients, but that file size bump is hard to ignore. You can share files up to 100MB via an internally-generated download link that can then be shared via e-mail or instant message. Users have been promised that new servers can handle the workload asked of them. New in this version are a free personal assistant for recording, forwarding, routing, and screening calls, inbound and outbound fax management, Facebook and MySpace IM support, a reworked contact manager that attempts to merge your contacts from their disparate sources, and stronger back-end support. It also offers a telephony service that includes call encryption, mobile-to-mobile calls initiated by either SMS or via a Web site. It's got multi-protocol chat, social networking support, and Web mail integration. VoxOx 2 offers all that came before, and more. Whether their execution suits your needs may be another matter. VoxOx's many features have not yet been seen in one package, and version 2 of the program introduces even more features. What if Digsby and Skype merged into one seemingly all-powerful VoIP and messaging communications tool is the question that VoxOx seeks to answer.
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